Frequently Asked Questions
Have Questions ? Final Touch Cleaning Has The Answers
How long will my cleaning take ?
We usually do not like to give exact time frames for our cleanings. However, we usually estimate 1-1.5 hours per bedroom, 1-
1.5 hours per full bath, 30 minutes for half bath. These are average times based on years of experience but may change
based on the actual condition of the house, or in special cases such as large homes, we do adjust the estimate in order to be fair.
Deep cleanings take more time than a recurring service since the service includes more tasks.
Please remember, because we quote cleaning jobs sight unseen, your particular project could take more or less time based on the actual amount of work to be done.
Do You Send a Team ?
We always send solo cleaners, occasionally more cleaners may be needed due to the complexity of work or a busy schedule.
We do our best to limit the rotation of cleaners in your home while still providing sufficient cross-training to our cleaning technicians.
Our employees have been rigorously background screened & drug tested prior to work with us, you can rest assured all our staff has integrity & is held accountable.
Am I Required To Sign a Contract ?
There are no contracts ever, cancel when you want.
Payment
Payment is due at the time service is rendered, we accept credit, debit, cash & check.
In the event payment is not collected at the job site, the credit card on file will be charged for the total due.
Do I Need To Be at Home ?
It's up to you, many of our clients are away during cleaning, there are different ways to arrange our visit.
You may leave keys hidden under the mat, in the mailbox, with a neighbor, front desk, or give us a spare.
We will need to have a key or security code for the alarm system, we have systems in place to keep your keys secure.
What Is The Difference Between A Standard Clean, a Deep Clean, and a Move Out Clean?
Standard Cleaning
It is our most popular service, commonly-requested service for families, busy professionals who want to use enjoy quality time, we keep your home fresh & clean.
Deep Cleaning
Ideal for homes that have gone months without being cleaned or have NOT been professionally cleaned in a while.
This service includes the standard cleaning plus interior window cleaning & sills, detail blinds & detail baseboards.
Move In/Out Cleaning
This service is extremely thorough top to bottom, designed to prepare a home for a new tenant.
This service includes:
Deep clean glass & mirrors, remove spots from surfaces, scrub down & detail baseboards, clean inside windows,
clean window sills, detail blinds, clean inside of appliances, clean inside cabinets, deodorize & take out pet smells,
remove pet hairs, scrub down the showers & toilets with high-quality chemicals. *IMPORTANT: We can only do move out services in completely empty homes with electricity, water & no food or furniture left.